logo Sign Up

Contact us

At 4Rabet, we understand the importance of customer support and are committed to providing you with assistance whenever you need it.

Support Channels

We offer various ways for you to get in touch with our team, ensuring that your issue is resolved efficiently. Please feel free to reach out through:

Live Chat

Our live chat feature allows you to communicate directly with one of our dedicated support agents in real-time. You can access the live chat by clicking on the icon at the bottom right corner of the page.

Email Support

If you have a query or issue that requires more detailed assistance, please contact us via email. We'll respond to your inquiry as soon as possible during our support hours.

Operating Hours

Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM (UTC+0) for all inquiries and concerns. Please note that these times are subject to change, so we recommend checking this page for any updates before reaching out.

Support Availability

Please be aware of our limited operating hours, as specified above. During peak periods or holidays, response times may be longer than usual due to an increased volume of requests.

Help Centre and FAQs

Before getting in touch with us directly, please take a moment to visit our Help Centre, where you'll find answers to common questions and troubleshooting guides. If your query is still not resolved after visiting the Help Centre, feel free to reach out to us through one of the channels mentioned above.

Multilingual Support

At 4Rabet, we strive to provide assistance in multiple languages. Our support team is trained to handle inquiries in English, Hindi, Bengali, and other languages currently supported by our platform.

Preferred Contact Methods

We kindly request that you choose the most suitable method for your issue:

  • For straightforward queries or account-related concerns: Live Chat (icon at the bottom right corner)
  • For more complex issues or technical difficulties: Email Support
  • For responsible gambling assistance, verification support, or other sensitive topics: email address above

Escalation and Complaint Process

In rare instances where you're not satisfied with the resolution provided by our team, please don't hesitate to escalate your issue. You can do so through any of the channels mentioned above.

Response-Time Expectations

We strive for prompt responses within 24 hours for email inquiries and during live chat sessions. However, response times may be longer due to an increased volume of requests or technical issues beyond our control.

Technical Support

If you're experiencing difficulties with your account or require assistance with any technical aspect of our platform, please feel free to reach out through one of the channels above. Our support team is committed to resolving your issue as efficiently and effectively as possible.

Responsible Gambling Assistance

At 4Rabet, we understand that responsible gaming practices are essential for a positive user experience. If you or someone you know needs assistance with responsible gambling resources or guidance on our platform's features and settings to help maintain healthy habits, please don't hesitate to contact us using one of the support methods mentioned above.

Communication Response Expectations

We appreciate your understanding that response times may vary based on the volume of requests received. Our dedicated support team is working diligently to provide you with a resolution as quickly as possible while ensuring we address each query with the necessary care and attention required for its complexity.

By choosing any of our contact methods, please be assured that 4Rabet's customer-support team will:

  • Address your inquiry in the most efficient manner possible
  • Be respectful of your time by providing clear responses to all questions
  • Provide assistance using one of your preferred communication channels (if feasible)

At 4Rabet, we're committed to continually improving our support processes and resolving any concerns you may have.